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2* Education Councillors (Mandarin & English Speaker) Full-time
CBD location
The successful candidate will need: Fluent in English (IELTS overall 6.5) Minimum a bachelor degree from Australian University Proficient in Chinese (Mandarin) Experienced in a similar role of education sector would be preferable Multi-tasking and ability to work under pressure. Detail oriented and strong organisational skills; Strong interpersonal and communication skills
Position description The successful applicant will report and be mentored by our highly experienced Senior Education Counsellor and will enjoy working in a fast-paced team environment who strive on helping a wide range of clients/ students via multiple contact channels. Key duties and responsibilities included but not limited to: - - Basic knowledge of course information and entry requirements from higher education sector - - Be able to work independently to provide information, advice, and support for international students who are seeking enrolments in Australian education institutions. - - Follow up with clients/ students on outstanding applications, documentation and monitoring of offers, acceptances and enrolments - - Liaising with clients/ students to collect required information and documentation - - Ensure the consistent interpretation, implementation and compliance with relevant legislation, institutional admissions and enrolment policies, procedures and guidelines. - - Participate as part of a well-rounded high performing team to deliver efficient enrolment operations. - - Maintaining and updating accurate client/ student files - - Responding to emails, answering and redirecting telephone calls - - Use a variety of professional industry software packages to produce documents, including Word, Excel and Outlook email correspondences. - - Deal with telephone and email enquiries and liaise with customers or organisations to make appointments - - Be able to perform any other duties when is required
If this sounds like an opportunity that would suit you and you are able to work well under time constraints with minimal supervision, please submit your CV to [email protected]
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