Customer Service and Data Entry Mercury Glass is an independent glass processing and wholesale business that specializes in processing a wide range of high quality glass products, including toughened, laminated and energy efficient glass to the commercial and residential building industry. We are currently seeking suitable candidates for a new team member for Customer Service and Data Entry at our busy Acacia Ridge office.
Main Responsibilities include: • Accurately enter customers order information into our ERP system. • Answer, screen and forward incoming phone calls as required • Provide customer support with order update and product information • Perform other clerical receptionist duties such as filing, photocopying and faxing The ideal candidate will possess the following skills and attributes; however, training will be given to those without experience. • Experience in customer service in a fast-paced detailed order entry area • Experience with interpreting customers written orders and drawings • Accurate data entry • Excellent phone and customer service skills • MS Word, Excel and computer skills • Excellent work ethic • Motivation and enthusiastic attitude • Highly organized, ability to prioritise and work to deadlines • Experience in the Glass Industry or other building materials would be advantageous but not essential.
We will offer: • Ongoing training and support where required • A great team environment
Interested candidates wishing to make a positive career move and join our successful team please submit your resume to [email protected] |