Who we are
Powerark Solar is one of the top 5 solar distributors in Australia. Our market covers the entire country and parts of other South East Asian. We are headquartered in Sydney with four other branches across 4 states (WA, VIC, QLD, SA). Our main business to distribute a range of products from Panels to electrical components for our customers in residential and commercial sector.
Your key accountabilities include the following areas:
Answering incoming phone calls including taking customer phone orders.
Providing high quality customer service to internal and external stakeholders.
Advising customers on product availability and information.
Assisting the team with administration tasks.
Managing and resolving customer complaints and identify and escalate as required.
Supporting sales managers to meet targets.
Liaising with Electrical Engineer and Aftersales Warranty Specialist.
What we are looking for
To be successful in this role, you will possess:
Strong communication skills, both verbal and written.
Exceptional telephone manner and the ability to communicate effectively.
Strong motivators and competitive spirit.
Intermediate to advanced MS office skills.
Mandarin speaking essential.
How to apply
If you are seeking an opportunity to join a Solar Industry Leader and believe that you possess the required skills and qualifications to succeed in this role, please send your resume to [email protected] (email subject: SA Sales Support+ NAME)
*Please note that only short-listed candidates will be contacted.
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