skype phone lose the function of skype

Is there any people also hold a skype phone?
My skype phone lost the skype function recently bucause my phone is too old for the new skype version. I try to repair it at 3 repair, but they could do nothing about it, but let me buy a new one because they said my phone is too old. I am a pre paid customer of "three", but It is still in the warranty, so i think they should do something for it, Am i right? Could any one help me? or give me some suggestion? Thanks,

(sorry, my computer can only use english)

回复 jiajia4 的帖子

我相当同情你的遭遇，如果你的手电是依然在保养期的话，理论上他们是有责任帮你维修保养的，希望你继续跟进有关维修的事宜。如果你有任何投诉的话，你可以直接打电话到他们公司的总部投诉，他们一接到你的投诉，会代你处理这个问题的。

此致

郑玉桂律师敬上
澳大利亚国际公证律师

回复 郑玉桂律师 的帖子

Thank you for you help