在英国签证卡(BRP)丢了怎么办 急!!

本人目前在英国留学,前几天不慎将签证卡BRP遗失,有没有补办成功的小伙伴可以来帮我!!!好人一生平安!!
首先第一个问题,申请表格上说"A police report for the theft or loss if one was issued. If there is no police report, you will
need to provide the police reference number for the reported theft or loss." 但是我联络了当地警局, 人家无法提供?!这是怎么回事??有跟我一样的吗?
不过官方给我发邮件又有这样的话"[size=15.714285850524902px]Please note if the Permit Holder is unable to obtain a Police Crime Reference, they will only need to provide us with an explanation of the circumstances at the appropriate section of the BRP (RC) Application Form." 我已经混乱了
还有第二个问题, 我才来两个月,然后上面说
We can accept a BRP(RC) application without a passport or travel document in the following
circumstances:
? the BRP(RC) application is made for a straight like-for-like replacement of a lost / stolen BRP or
ISD (there are no change of personal details etc),
and;
? The initial BRP or ISD was issued less than two years ago
? In all other circumstances your current passport or travel document and Biometric Residence
Permit (BRP) must be provided, unless it is not available for one of the reasons specified on the
application form
是我可以不用寄护照的意思吗? 我觉得好像是但是不太确定?有人能告诉我吗??
5555现在真的很无助请大家帮帮我~~
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